00852-5337 2008 

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Warranty Policy

Professional Attention, Professional Care

REPRAPPER TECH will responsible for all products shipped out from us. If there is any quality issue within our warranty period, we will afford the lost to you. Why we can afford this because we have confidence of our products and service.

 

New products launch CQV model:

All of our new products must pass CQV before we launch it. It can assure that all product are functional and process ready before its launching.

 

Raw material inspection:

All incoming material will be tested by our QC department. All suppliers will be re-qualified base on the audit period.

 

Process control:

Process control system help us control quality based on component level not just product itself. We control quality based on the source not based on the results.

 

Package control:

Our MMM system control the right products ship out to the right people.

 

Shipment control:

We have built seamless cooperation with international forwarder and will track all the orders unless our customer get the products with a safe way.

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